What is the L&D equivalent of the Boeing flight manual?

We held a fascinating workshop in the Foreign & Commonwealth Office on Friday afternoon.  The subject: how to help volunteers at Embassies around the world deliver short workshops to their colleagues?  The catch: we need to offer this support remotely. We thought about what goes wrong with facilitation.  “Why am I here?”  “What am I supposedContinue

How do you improve people’s facilitation skills – remotely?

You want hundreds of people around the world to start running workshops for their colleagues.  Some already have some experience.  Most don’t.  You’re supplying some materials.  You are doing this because: – you want to develop a learning culture: you want staff to do this stuff for themselves.  See here for a nice parallel from education. -Continue