Please help with a good question from my boss

My boss has posed a rather good question: How do professional services organisations justify the time which is spent by their expert staff on Continuing Professional Development (CPD)? - time during which they could have been earning individual consultancy income, or working on project teams.  What is good industry practice in terms of demonstrating value? How do consultancies... Continue Reading →


L&D and Improbable Aiming Skills

This is a homage to , a labyrinth of wit about TV, film, comic and gaming clichés.  The clichés we’re all familiar with.  The sort of website you can get lost in for hours. At some point the clichés started to remind me of L&D because if you’re in the L&D industry, you too... Continue Reading →

Nine Ways to Avoid Dropout

British Embassies employ more than 15,000 people scattered around the planet, so online and remote learning are a crucial part of the mix for the Diplomatic Academy.  Crucial, that is, as long as people take part. We all know the dropout rate on Massive Open Online Courses (MOOCs) looks like the 62m drop on the... Continue Reading →

Getting to Grips with MOOCs

Donald H Taylor’s recently updated blog on MOOCs inspired me to write about what we’re doing with MOOCs in the Diplomatic Academy.  Basically we’re hoping to support online learners by making MOOCs part of blended programmes, rather than letting them sit there as self-study options.  It’s very early days.  It would be great to hear... Continue Reading →

On Being Sold To

You have put your life’s work into building a business which makes and sells Fake Zebra Fur Coats.  Or recently you got a sales job for Fake Zebra Fur Coats Ltd.  Either way, I understand and appreciate your passion for Fake Zebra Fur Coats.  We all need to make a living. *cough* Learning Management Systems... Continue Reading →

Chasing the Goldfish

My last four blogs have covered: Why we’ve got a lot of competition for people’s attention (Waving at Concorde) Why we can’t assume we’ve beaten that competition, even when people are looking right at us (Lights On, Nobody Home) What’s actually going on inside people’s heads when they’re trying to pay attention (Posner and Petersen)... Continue Reading →

Offensive Tackles

I’m not a particular fan of American Football, but it offers a great metaphor for the brain’s inhibitory system, so I’m suspending judgement for the next 600 words.  Anyway Hunter S Thompson liked it so it can’t be all bad. When we’re trying to focus on something – trying to focus on somebody talking to... Continue Reading →

The Posner and Petersen Model

The brain has no off switch.  The people trying to pay attention to you, or to your material, simply cannot switch off all the scanning systems which are likely to distract them. But delving a bit deeper: what is going on in those brains, and can we use it to our own advantage? Michael I... Continue Reading →

Lights On, Nobody Home

Seven Ways to Preach a Lousy Sermon is an article by Pastor Ken Collins.  He talks about the attention span of a congregation.  He puts it like this: “You don’t need to put your watch on the pulpit to see if your sermon is too long—just watch the congregation. How many people are looking at... Continue Reading →

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